FREQUENTLY ASKED QUESTIONS
How Can We Help?
Helpful answers about ordering, shipping, returns, and shopping with Clearly Seasonal.
Clearly Seasonal currently ships physical products to addresses in Canada and the United States. Available shipping options may vary depending on the product and destination.
Many of our physical products are made to order. This allows us to offer thoughtful seasonal designs without carrying unnecessary inventory. Because production begins specifically for your order, processing times may vary by product.
When tracking is available, it will be sent once your order has been prepared and shipped. Delivery timing can vary depending on the product, destination, and fulfillment provider.
If you need to change or cancel an order, please contact us as soon as possible. Because many products are made to order, changes may no longer be possible once production has begun.
Because many Clearly Seasonal products are made to order, we generally cannot accept returns for preference-based reasons such as changing your mind after purchase. If your item arrives damaged, defective, or incorrect, please contact us so we can help.
Please contact us within 30 days of delivery and include your order number along with clear photos of the item and packaging where helpful. We will review the issue and work with you on the appropriate resolution.
Digital products are delivered electronically and do not include a physical item. Where applicable, the product page will clearly identify the item as a digital download and explain what files are included.
For product questions, order help, or general inquiries, visit our Contact page or email admin@clearlyseasonal.com. For order-related questions, including your order number will help us assist you more quickly.